What we aim for
We work toward the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our reference standard. This is an ongoing effort rather than a certification.
What is in place today
- Semantic headings and landmarks so screen readers can navigate the page
- Keyboard-operable navigation, gallery, accordions and buttons with visible focus
- Descriptive alt text on product and lifestyle photography
- High-contrast text and large touch targets on mobile
- Layouts that reflow down to small screens and support browser zoom
Known limitations
Some third-party content, such as the payment step and financing widgets, is outside our direct control. If you hit a barrier there we will help you complete the order by phone.
Report a barrier
Tell us the page and what happened at contact@craftsman-us.shop or (734) 654-8988 (Mon–Fri · 8:30 AM – 5:00 PM EST). We aim to reply within 2 business days and will offer an alternative way to complete your purchase in the meantime.